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Book Talk: How to Handle a Crowd with author Anika Gupta
Don’t read the comments. Old advice, yet more relevant than ever. The tools we once hailed for their power to connect people and spark creativity can also be hotbeds of hate, harassment, and political division. Platforms like Facebook, YouTube, and Twitter are under fire for either too much or too little moderation. Creating and maintaining healthy online communities isn’t easy.

Over the course of two years of graduate research at MIT, former tech journalist and current product manager Anika Gupta interviewed moderators who’d worked on the sidelines of gamer forums and in the quagmires of online news comments sections. She’s spoken with professional and volunteer moderators for communities like Pantsuit Nation, Nextdoor, World of Warcraft guilds, Reddit, and FetLife.

How to Handle a Crowd is the perfect book for anyone looking to take their small community group to the next level, start a career in online moderation, or tackle their own business’s comments section.

Facebook livestream: https://www.facebook.com/heymeedan/
Twitter livestream: https://www.periscope.tv/meedan/1eaKbzwrywBKX
YouTube livestream: https://www.youtube.com/channel/UCKyn6nCR9fXFhDL-WeeyOzQ

Sep 3, 2020 11:00 AM in Eastern Time (US and Canada)

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